Personal Data Policy

Personal Data policy

1) Personal data statement

GO 2 Maintenance Ltd records and stores personal data given to it by customers in order to carry out its primary business only. The data is used to provide an efficient service, maintain statutory financial records and nurture an ongoing relationship with our customers and staff.

Go 2 does not and will not use customer’s personal data for any commercial gain other than to provide a service to its customers or maintain communication with its customers.

GO 2 will take all the necessary steps to secure and protect its customer’s personal data.

1.1) The personal data we store:

Customer’s Names

Billing and Worksite addresses

Contact names and telephone numbers relating to billing addresses and worksite addresses

Email addresses

1.2) How we store & access our customer’s personal data

All customers’ details are stored in a Secure Database and accessed by engineer’s smartphone App, which only has contact information needed to complete the job.

1.3) Who has access to our customer’s personal data?

Customer data is only available to existing customer service, management and technical staff members.

1.4) The use of personal data for communication & marketing purposes

GO 2 sends most of its communication regarding new bookings, work-orders, quotes and invoices via email and SMS & WhatsApp messages.

As part of its normal business GO 2 conducts feedback surveys, special offers and credit control functions via email.

2.) How is monitoring for a data breach of the database or interception of data transfer carried out?

Frequent log file checking, carried out with regular maintenance for any suspicious activity on both firewall and hosting servers.

3) Control of your personal data

If you want us to delete your personal data, please email us on t.garl@myyahoo.com We will then carry out an identity verification process before deleting your personal data.

4) Agreement and consent

By submitting your personal data via phone call or electronically to GO 2 Maintenance Ltd we accept the obligation to protect your data and be transparent about the safety and use of your personal data. This means that GO 2 commits to never passing on any personal data it controls to any 3rd party data controller or processor for financial or commercial gain that is not directly related to the provision of our primary service to you or maintaining our direct relationship with you. You in turn consent to GO 2 controlling and processing your personal data in line with our primary service relationship. relationship.